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I-Clarity Hub - Knowledge Base - Set Default Communication Preferences - Enterprise

Set Default Communication Preferences - Enterprise

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I-Clarity Version: Enterprise - View the i-Clarity version of this article
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In the Patient Record, there are dropdown lists for Email and SMS communication options to help with GDPR rules. The customer can choose to accept or decline receiving Email updates and, if they are happy to receive SMS messages, Recall only or Phone only on their mobile. You can set the default for the lists in the Maintenance module.

Navigate to the Maintenance module, Branch & System, and then Branch Full Config.

Default SMS to Yes: If the checkbox is ticked, the dropdown will default to "Yes" for the SMS section, if unticked it will default to Recall Only.

Default Email to Yes: If the checkbox is ticked, the dropdown will default to "Yes" for the Email section, if unticked it will default to No.

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