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I-Clarity Hub - Knowledge Base - Adding Mail-Merge Fields To A Communication - Enterprise

Adding Mail-Merge Fields To A Communication - Enterprise

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I-Clarity Version: Enterprise - View the i-Clarity version of this article
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Mail-merge "placeholders" will enable patient's details to be mail merged into your document. To begin this process, you need to export a sample merge file from i-Clarity to use in your document.

  1. Log in to i-Clarity and on any Patient Record, click 'Extras' and the 'Create Sample Merge Files'.

  2. Take a note of the file path that the file has saved to from the pop-up message.

  3. Go to your Word document that contains your letter, click on 'Mailings' in the top bar (underlined below in blue).

  4. Click 'Select Recipients' from the ribbon that appears and then 'Use Existing List'.

  5. Find the file using the file path you noted from step 2. Select the merge file you are working on. Either 'RecallSampleMerge' for Recall letters or 'AdhocSampleMerge' for Ad Hoc communications. Then click 'Open'.

  6. This will open a new window. Click 'Ok'.



  7. In 'Mailings', go to 'Insert Merge Fields' and select the field you want from the list.

  8. Once you have inserted all the information, you can save your document. If you have not already done so, make sure that the document is saved in the correct folder depending on the file path set out in the 'Branch Full Config' form in Maintenance.

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