Knowledge Base
Search Tip: Fewer words will often return more results. Keep your search term short and concise.
| Booking an Appointment Booking an Appointment
Once you have an active patient you can then take them into the appointment diary, to do this you single click on the appointment icon along the bottom of the screen.
... Appointment Diary - i-Clarity |
||
| Moving an Appointment The following process is used when a patient rings up to move their appointment to another time or day.
If applicable this process can be done without changing the current active patient record.
Open the appointment diary.
Navigate to the patient’s appointment.
Single right click on the appointment slot.
The colour of the appointment time will change to a dark green colour to signify that the appointment is in the status of being moved.
... Appointment Diary - i-Clarity |
||
| Cancelling an Appointment The quickest way to cancel an appointment for a patient is to make that patient the active record and then open the appointment diary.
Once in the appointment diary click on the bottom left hand button ‘Go to patient’s next appointment’
... Appointment Diary - i-Clarity |
||
| Generating a Recall Phone List From the Recall Module Using the i-Clarity recall module phone lists
To access the area of the system where recall communications can be sent, click on the yellow arrow on the right-hand side of the module icons at the bottom of the page.
... Recalls and Marketing - i-Clarity |
||
| Sending Recall Communications To access the area of the system where recall communications can be sent, click on the yellow arrow on the right-hand side of the module icons at the bottom of the page.
... Recalls and Marketing - i-Clarity |
||
| 1.1.09.0 I-CLARITY RELEASE NOTES Build: 1.1.9.0
SYSTEM IMPROVEMENTS and CHANGES
1. Performance Improvements
Improved memory management to remove the problems with out of memory that some people were encountering towards the end of the day.
... Release Notes - Enterprise |
||
| Patient Communications Set Up Patient Communication
Before starting this communication section, we recommend that you:
1. Decide on all your recall schemes. This is the expiry date of the patient's prescription and when the patient is due for another appointment.
2. Decide how many stages each of these recall schemes will have. Stages manage the time intervals of the patient’s reminders.
... Recalls and Marketing - i-Clarity |
||
| Issuing an English eGOS3 Voucher to take elsewhere Part 1: Optom Signature
... EGOS - i-Clarity |
||
| Retrieving a Voucher from PCSE Online with a Voucher Code and Authorisation Code This describes the process of being able to retrieve an English electronic GOS3 form that has been generated by another practice.
Click on the 'GOS3' tab at the top of the form.
... EGOS - i-Clarity |
||
| Submitting an uncollected eGOS3 This describes the steps that need to be followed to submit an eGOS3 Voucherfor an order that has not been collected by the patient.
Click the 'Receive' button like you would when the patient does collect and write either ‘uncollected specs’ or ‘uncollected contact lenses’ in the signature box.
Click 'Save' under the signature.
Once checked and ready for submission, click the ‘Submit SP’ button, this will submit the claim for special processing. This means that if the claim has no errors i... EGOS - i-Clarity |