Blog
| How do you approach recalls? Recently, a question came up on our forum: “How do you approach recalls?”
Recalls are more complex than they seem. There’s when to send them, how to send them, how often to repeat them, and of course what to say. But if we strip it back to basics, a recall is really just one thing:
A call to action!
Here’s how ChatGPT defines it:
“A call to action (CTA) is a prompt that encourages your... |
||
| The last 100 days of 2025 Tuesday 23rd September marked the start of the last 100 days of 2025.
That thought can feel a little daunting… but it can also be incredibly motivating.
By setting yourself a challenge for the final stretch of the year, you can finish strong and set yourself up for success in 2026.
Here’s one idea:
Spend just 30 minutes a day brainstorming and creating patient content.
By the time 2025 ends, you could have a library of content ready to go — enough for 12 newsletters to engage your patients throughout the next year. These could also be repurposed as social media posts, website articles, or even in-practice handouts.
And if you’re using i-Clarity, there’s an even smarter way to deliver them. You can set up these newsletters as a non-clinical recall, so they appear every month in the recall module a... |
||
| 4 Simple Ways to Improve Action Point Management 1. Use Your Morning Meeting to Assign Actions
If your team meets before clinics start, this is the perfect time to review unassigned actions. You can allocate tasks for the day or nominate one team member to clear the action list. Starting the day with clarity helps everyone stay focused and accountable.
2. Clear the Action List Daily
Aim to clear your action list every day—either by completing items or redating them. When actions linger for days, they become “par of the furniture” and lose their urgency.
If you can’t complete an action on its due date, create an activity to explain why, then redate the action to a realistic date for completion. This keeps the list accurate and meaningful.
3. Distinguish Between Actions and Reminders
Actions and reminders serve different purposes, so make sure each item is in the right place.
... |
Page 1 of 1