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i-Clarity Hub - Knowledge Base

Knowledge Base

Your search for returned 34 results across 4 page(s). Search Category: Technical Tips. Software Version: All Versions.
Enterprise Tips: Print Px Slip in Orders  
VIDEO: Enterprise Tips: Print Px Slip in Orders From within patient and practice orders you can print a patient slip. Simply right click an order and select patient slip, the relevant patient slip will print to your receipt printer. This is useful if you wish to cut down on paper as you can order lenses or contact lenses by referencing i-clarity on your PC rather than printing out an order sheet, then print out just a px slip to match against the order when it arrives and is awaiting the patient picking them up. With the ability to view all the practice orders and now p...
Enterprise Tips: Medication Look Up  
VIDEO: Enterprise Tips: Medication Look Up You can look up any entered information directly from i-clarity on one of three websites. This being the NHS website, Drugs.com and the Medical dictionary. Simply highlight the text you want to search, right click this highlighted text, you then have the option of which site to look up this text on. Clicking on any of these options will search for that term on the website of your choosing. This is particularly useful for medication in your prepopulated medications list. This streamlined access to trusted medical resources en...
Conversion failed when converting date and/or time from character string  
"Conversion failed when converting date and/or time from character string" "Conversion from string XX/XX/XXXX to type Date is not valid" If you're getting an error message similar to those above then it's likely that you're PC is set to a different regional format than i-Clarity. Luckily there's an easy fix to this! 1. Move your cursor to the windows search bar, most commonly found at the bottom of your screen. (It sometimes displays as just a magnifying glass) ...
Adding your logo to a receipt  
To add a logo to your receipts, you need to ensure that your logo is in BMP (bitmap) format. The easiest method to convert an image to BMP on windows is by using Microsoft Paint. Converting your logo to BMP Open MS Paint Load your existing image - File > Open File > Save As > BMP picture Adding your logo to the printer Open the utility software for your Epson receipt printer If you don't have this then you can find the links to download on our downloads page Select your printer and press OK. On the left hand menu, click "Storing Logos" Click Add Navigate to your BMP picture and select it If a waring appears about resizing the image, click Okay Adjust the brightness of the image to get the best image quality you can. Most commonly this will mean setting the ...
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