Join a Support Session
To join a support session, please enter the session ID provided by your support agent.

Knowledge Base

Search Tip: Fewer words will often return more results. Keep your search term short and concise.
Replace Appointment Types - Enterprise  
You can replace old Appointment Types by going to Maintenance, Appointment, Appointment Types and selecting 'Delete Old Appointment Types'. Please note: The old appointment will be renamed everywhere in the system. In patient's appointments, any appointment previously booked will now appear to have been the new appointment type. Any appointments booked in the system will be renamed to the new Appointment Type. If you want historical appointment information to remain the same but the appointment to no longer be available please see the 'Remove Appointment Types' article. Click 'Delete Old Appointment Types' at the bottom of the screen. ...
Remove Appointment Types - Enterprise  
You can stop the appointment from being booked in the future without altering any previous information. Any previous appointments of this type will still show in the patient's appointments record. Any appointments booked but not yet completed will still show as this appointment type on the report, but if you open the appointment to edit it you will have to change to a new appointment type. To remove an appointment type, go to Maintenance, Appointment and then Appointment Types. Looking in the top section of the screen, find the Appointment Type you would like to delete and press the 'x' button in the Del column. ...
Set Minimum Appointment Length - Enterprise  
You can set a minimum appointment length in Maintenance. Go to Maintenance, Appointment and then Appointment Diary Configuration. ...
Default Appointment Diary View Options - Enterprise  
Previously in i-Clarity, there were three layouts of the Appointment Diary - Configuration Mode, Standard Mode and Maximise Clinics. You could also set a default mode for each practice in Maintenance. In Enterprise, the Appointment Diary View Options are different. When you load the Appointment Diary, the screen will look like this - ...
Using Large Appointment Slots Based On Appointment Duration - Enterprise  
In Maintenance, Appointment, Appointment Diary Configuration there is a 'Use Large Appointment Slots' check box. ...
Automatically Adjust Appointment Length - Enterprise  
There may be times when you have an appointment type that is longer or shorter than time intervals available on the system. For example, your clinic may be laid out in 30 minute intervals but you may have a 20 minute or 40 minute appointment. You can choose how the system handles this situation with the 'Automatically Adjust Appointment Length' check box. Go to Maintenance, Appointment, Appointment Diary Configuration to change this setting. ...
Pending i-Clarity Update - Release Notes  
  Enterprise Release – Version Number tbc.Beta Release date: 16-02-2026 Beta 2 Release Date: 05-05-2026 Live Release date: tbc (Estimated 11-05-2026)   Reports Module New features A new Custom Reports section has b...
Add College Or School Details - Enterprise  
Go to Maintenance, Patient Information and then Colleges to add the colleges that are local to your practice so that you can add them to Patient Records. i-Clarity will then use this to fill in the NHS form etc. Fill in the college information into the boxes at the bottom of the page. Once you have filled in all the information click the '+' button. ...
Creating Purchase Orders Through The Direct Debit Module - Enterprise  
i-Clarity Purchase Order Processing consists of 5 stages: Creating an initial purchase order. Sending it to the supplier. Recording the goods and services that have been received. Reconciling the goods received with the supplier invoice. Exporting the confirmed invoice to an accounts package, e.g. Xero, for analysis and payment. Purchase Orders are created in 5 different ways: When you create a spectacle order by confirming a dispense. When you create an order from the Direct Debit module. From the Stock Form - e.g. for frame stock. From the Stock Form - automated 'Impress' ordering. From the Stock Form - using automated reorder quantities. This article looks at method 2, creating a purchase order through the Direct Debit module. Creating A CL Order Contact Lens orders are create...
Creating A Purchase Order For A Stock Order - Enterprise  
i-Clarity Purchase Order Processing consists of 5 stages: Creating an initial purchase order. Sending it to the supplier. Recording the goods and services that have been received. Reconciling the goods received with the supplier invoice. Exporting the confirmed invoice to an accounts package, e.g. Xero, for analysis and payment. Purchase Orders are created in 5 different ways: When you create a spectacle order by confirming a dispense. When you create an order from the Direct Debit Module. From the Stock Form - e.g. for frame stock. From the Stock Form - automated 'Impress' ordering. From the Stock Form - using automated reorder quantities. This article looks at method 3 - creating a purchase order for stock items such as stock frames and solutions. Creating A Stock Order Stock o...
Page 43 of 49

Most Popular