Knowledge Base
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| Allow Adding Clinical Record Tags On The Fly - Enterprise When the list of tag answers comes up in Clinical Records, the clinician can add alternative answers in the free text box at the bottom and click 'Add This Answer' and the tag answer will then be available in this tag going forward.
Navigate to Maintenance, Branch & System and then System Parameters. Under Exam/Clinical, there is a 'Allow Adding Tags on the Fly' checkbox.
... Maintenance - Enterprise |
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| Fast Map Ethnicity Mappings - Enterprise i-Clarity has an extensive list of ethnicities linked to fast map mapping categories and these can be edited by navigating to Maintenance and searching for 'Fastmap Mapping' in the search bar.
This will load the following page.
... Maintenance - Enterprise |
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| Set Up Clinical Exam Types - Enterprise You can add different types of Supplementary Exams. These types are then made available in the Non-Sight Test section of Clinical Records.
Navigate to Maintenance, Clinical & Imaging and then Exam Types to load the following screen.
... Maintenance - Enterprise |
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| Adding To A Patients Spectacle History - Enterprise The Spectacle Prescription button brings up a form that allows you to add and then subsequently view Spectacle History that is not stored in the Patient's i-Clarity record. For example, for a new patient you could enter the prescription of a focimetered pair of the patient's spectacles they purchased elsewhere.
You can access a patient's Spectacle History by clicking on their name at the top left of their Patient Record, History Menu and the Spectacle History
... Main Form - Enterprise |
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| How To Tidy Up A Patients Sale That Is Showing In Green When No Money Is Owed To The Patient This guide will explain what to do when you have a patient transaction showing in green, but no money is owed to the patient.
This guide assumes that the patient has no other outstanding transactions than the one you are dealing with.
Create a new sale
Click 'Search by description'
Search for 'misc'
Select 'misc Other' (or similar) and click 'Ok'
Use the on-screen numbers to enter the opposite amount to your minus balance. For example - if the transaction was -10.00, enter 10.00 on screen.
Add the reason for your correction within the 'Description' box.
Click 'Add To Sale'
Click 'Confirm Sale'
Click 'Show Entire Balance'
The balance will now read as 0.00 (assuming the patient doesn't also have other outstanding transactions)
Select the 'cash' tender type
Click 'Confirm Amount'
Click 'Confirm Total'
Th... Point Of Sale - i-Clarity |
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| Connecting POS/Receipt Printers, Printers, Barcode Printers And Scanners - Enterprise Please Note - Any devices supplied by i-Clarity can be added with the support of the i-Clarity Team.
You should add the device from the computer that the device is physically connected to.
Navigate to Maintenance, Branch & System and then Devices to load the following screen.
... Maintenance - Enterprise |
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| Receipt Printer Not Working - Enterprise If your receipt printer has stopped working, you may be able to fix the issue by using some of the tips below.
Check that the printer is still showing as a printer in Windows settings. (Settings > Devices > Printers & Scanners). If it isn't then you may need to reinstall the printer.- If you are installing/reinstalling a driver, it is recommended that you unplug the printer's USB cable from the computer and switch off the printer before starting the install. You will be asked to reconnect it during the install.
Check that there is nothing stuck in the print queue that could be preventing new labels from printing.- In Windows, navigate to Settings > Devices > Printers & Scanners, click on the printer > Open Queue.- To clear the queue, select Printer > Cancel all documents.
Check that you can print a test page from the printer in your Windows settings (Settings > Devices > Printers & Scanners, click on ... General - Enterprise |
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| Setup Recall Communications - Enterprise i-Clarity Recalls can be separated into three sections: Schemes, Stages and Communications. The function of the Recall Schemes is to manage the expiry date of the patient's prescription and when the patient is due for another appointment. Stages manage the time intervals of the patient's reminders. Communications allow you to individualise your reminders to different groups of patients and manage the order of your communication type preferences.
This article looks at Recall Communications.
The Communication defines the content of the recall the patient receives and how they receive the recall. It also allows you to breakdown each Communication Stage into age groups so that you can send different content to each group in different ways.
Navigate to Maintenance, Patient Communications, Recall Schemes. This will load the following screen.
... Recalls and Marketing - Enterprise |
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| Create Ad-Hoc Communication - Enterprise This is where you can set up any kind of communication other than a Recall. You will need to create a Sample Merge File to set up your documents with the correct merge fields.
Mail-merge 'placeholders' will enable patient's details to be mail merged into your document. To begin this process, you need to export a Sample Mail Merge file from i-Clarity to use in your document.
Log in to i-Clarity and load any patient record.
Click 'Extras' and then 'Create Sample Merge Files'.... Maintenance - Enterprise |
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| Setup Clinical Record Templates (General) - Enterprise There are several Clinical Records in i-Clarity that you can create templates for. You can create as many templates as you need for each section, e.g. you may have an U16 template for your Reason for Visit section as well as an adult Reason for Visit template. Similarly, you can create a template for MECS/PEARS in the Non-Eye Exam record as well as a template for a Dry Eye Assessment etc.
An example of the layout of each of the Clinical Records can be seen in this article so that you can visualise how you may want your templates to look before you start.
Pre-Screen (Pre-Screen notes clinical field)
... Maintenance - Enterprise |